Customer Care
General
We’ve prepared the terms and policies to help
make your online shopping experience as
enjoyable and problem-free as possible. Using
our web site means you accept these terms and
policies.
PLACE AN
ORDER
ONLINE ORDERS:
Our online ordering
system is in place to allow you to shop at your
convenience 24 hours a day, 7 days a week.
PHONE
ORDERS:
If you feel more
comfortable speaking with one of our consultants, please
call!
Our number is 1-210-408-6333.
Our consultants are available Monday through Thursday
from 9am to 7pm and Friday 9am to 5pm CST.
For your security, we do
not accept fax orders.
PAYMENT METHODS ACCEPTED:
We accept Visa,
MasterCard and American Express through our Secure
Transaction System.
In accordance with the
law, we do not maintain your payment information once
payment has cleared. You will need to submit payment
information each time you order.
SAFE SHOPPING GUARANTEE:
Security is very
important to us. We take every possible precaution to
protect the integrity of your credit card
information. We use a SSL (Secure Socket Layer) digital
certificate to provide our customers the strongest
certificate services available to ensure that your order
information is kept secure and private.
After you have added the
products you wish to purchase to your shopping cart,
click on the "Secure Check-Out" button you should look
for three separate things that will tell you that you
have a secure connection.
1.
On the
address bar for your browser, the "http://" will have
changed to "https://"
indicating you are on a secure connection, and
2.
at the
bottom of your browser page look for the "lock" if you
are using Internet Explorer,
or the "solid key" if you are using Netscape
3.
the
floating security certificate logo on the check-out
page. You can use your mouse
to hover over the logo and receive up to the minute
security information
Contact Us
Location & Hours of
Operation
Guarantee
Terms & Policies
Shipping
Returns
|
